Returns
30 days, no worries.
If something isn't quite right, send it back within 30 days of delivery, in its original state, for a full refund. Return postage is on us within the EU.
How it works
- 1
Email us
Send a little note to [email protected] with your order number and, if you like, a quick line on why (it helps us get the little fits just right).
- 2
Print the label
We'll email you a prepaid return label (EU only) within a working day. Outside the EU, return postage is yours.
- 3
Send it back
Leave the parcel at any post point. Pop it back in the original wrap and tissue if you still have them.
- 4
Refund
We refund within 3–5 working days of it reaching us, back to how you paid. We'll email the moment it's done.
What counts as 'original condition'?
Unworn and unwashed, tags still on and every snap in place. A gentle try-on is completely fine; signs of real wear, washing, or little stains, sadly not.
Can I exchange instead of refund?
Of course. Email us before you post it back and we'll set the other size aside for you.
What about worn-against-skin items?
For little ones' hygiene, we can't take back bodysuits or sleepwear worn against the skin. Unworn pieces with tags on can come back as usual.
My item arrived damaged.
We're so sorry. Email [email protected] with a photo within 48 hours and we'll send a new one or refund you straight away.
Can you mend something?
Yes. If a snap, seam, or zip ever gives way, send it back and we'll mend it, free for the first year, and just the cost of the fix after that.
Final-sale items?
We don't do sales. Everything can come back on the same terms.